GENERAL QUESTIONS

Frequently Asked Questions

Q: Do you deliver every image you shoot?
A: You wouldn’t want us to. We get rid of all the awkward “poses”, weird faces, blurry and duplicate photos before delivery so that you’re left with a curated selection of beautiful candid moments.  

Q: Have you shot at my venue before?
A: We have shot at numerous venues, so there is a good chance that we may have. However, if we have not, we will go to the venue prior to the wedding day or early on the day of and be sure to do a thorough walk-through to scout out the best spots for your moments. We also do extensive online stalking (aka research) prior to your big day!

Q: Do you do destination weddings? What additional fees are associated with destination weddings?
A: We’re based in West Palm Beach, Florida but we hop on planes quite often for our couples all around the world and especially the Caribbean (our home). There are no travel fees associated with our destination weddings in the Caribbean. Yes, you read that correctly, we will cover our own travel expenses to get to your wedding. 



Q: Will you both be shooting my wedding?
A: Definitely - We’re attached at the hip like that!

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Q: What is your philosophy regarding photography? 
A: Our philosophy is rooted in simplicity and capturing the moments. We spend time getting to know our couples (to the point of becoming friends) so that we’re able to anticipate and capture authentic moments. We also pride ourselves on being available to our client friends, so if you have any questions please don't hesitate to contact us.  But don’t take our word for it – listen to what past client friends have said about us on Wedding Wire and The Knot. 

Q: What is your photography style? 
A: In “photography-dom” our style is rooted in wedding photojournalism. We love capturing the authentic, fun and candid moments which may be complemented by unique perspectives, angles, lighting and compositions with a sprinkling of “semi-posing” involved. To see more in depth examples of our quality and style, please visit our blog. 

Q: Can I see a full event from start to finish? 
A: Of course! All you gotta do is ask us.

STYLE + QUALITY

ask us

contact us.

POST PRODUCTION

Q: Do you edit all the images in our online gallery?
A: We sure do! Every image we deliver is given a dose of our special sauce which involves color correction, exposure adjustment, selective black and white processing etc.

Q: How many hours do you suggest we set aside for wedding day photos?
A: The amount of time we suggest you set aside for photos depends on whether you will be having a cultural or religious ceremony. The most crucial part of the day is photos that include just the two of you. Because of our candid approach, our couples invest at least forty minutes for this portion of the day. We provide a more extensive guide to all of our couples upon booking.

Q: What happens if we need to go over the contracted amount of time?
A: We understand that not everything goes as planned during a wedding. We never pack up before the contracted time; instead, we will ask you just before the end of your contracted time whether or not you would like to extend. If you would like us to stay, we will charge in 30-minute increments.

WEDDING DAY

Q: When should we do our engagement session?
A: We encourage you to book your engagement session as soon as possible following booking, preferably 8 months before the wedding and no later than 6 months prior to the wedding date.

Q: When can we expect to see our photos from our engagement session?
A: Post production for engagement sessions are completed within four to six weeks following the date of the shoot and will be available via online gallery for viewing and immediate download. 

Q: How many images do you typically deliver from an engagement session? From a wedding? 
A: We typically deliver anywhere from 50-80 images per engagement shoot and for weddings we typically deliver 350 - 500 images. Keep in mind these numbers may increase or decrease depending on the flow of the day and the number of events/activities needing to be captured.

ENGAGEMENT SESSION QUESTIONS

Q. What kind of equipment do you use?
A: We use top of the line Canon DSLR equipment complete with backups.

Q. Can you hold our date for us?
A: We can’t “hold” per se however we can reserve your date with a signed contract and paid retainer. We accept bookings on a first come-first served basis.

Q. When should we book you for the wedding?
A: A.S.A.P! We know you need time to think but as soon as you’ve arrived at a decision contact us. Your date is only secured upon signing a contract and paying the retainer. Most of our couples book 10 -12 months prior to their wedding date. 

Q. Do you offer a payment schedule? Yes we do. After you have made your retainer payment to reserve us for your wedding date, you have the option of breaking your balance into monthly payments up until 30 days prior to your wedding day or lesser installments to be completed 30 days prior to the wedding day. 

Q: Do you backup our images? How can we ensure that our images won’t be lost? 
A: We’re so paranoid about this that following each event we immediately back-up your images on an external hard drive and then create a copy of those files to another hard drive followed by cloud based back-up. 

Q: Do you have liability insurance? 
A: Yes. Many venues require the photographers to have Liability Insurance- if your venue requires it just let us know so that we can provide a copy to them. 

Q. Do we need to feed you at the reception? 
A: We would totally appreciate it if you did! We don’t require anything fancy – just a warm meal and to eat when you do (not afterwards so that we are ready for any events that may immediately occur after you eat). If feeding us is not your cup of tea, that’s ok – we will then head off site for an hour to grab a meal.

OTHER STUFF